Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. You can now resize the patch panel shape to 1U. In the Custom Properties section, change the Value box of the Prop.UCount property to the following value, and then press ENTER: With the patch panel shape selected, click Show ShapeSheet on the Window menu. In the rack-mounted equipment (US units) pane or in the rack-mounted equipment (metric) pane, drag and draw the patch panel shape on your Visio page. Note If you follow these steps, the geometry of the patch panel shape will extend outside the boundaries of the patch panel when you resize the shape to 1U. To change the patch panel properties to allow the resizing of the patch panel to 1U, follow these steps: Method 2: Change the Patch Panel Properties In the Shapes window, click the rack-mounted equipment (US units) pane or the rack-mounted equipment (metric) pane. On the File menu, point to New, point to Network, and then click Rack Diagram (US Units) or Rack Diagram (Metric). The shelf shape is located in the rack-mounted equipment. Describes how you cannot resize the Visio patch panel shape to a 1U size setting. For a rackmount fiber patch panel thats preloaded with fiber adapter panels, order one of these patch panels. To locate the shelf shape in a new Visio drawing, follow these steps: M2100 Modular Patch Panel Instructions: Visio Stencil. The shelf shape is located in the rack-mounted equipment (US units) pane and in the rack-mounted equipment (metric) pane of the Shapes window. Method 1: Use the Shelf Shape (Recommended)

To work around this behavior, use one of the following methods. This behavior occurs because if you resize the patch panel shape to 1U, the geometry (the patch panel drawing detail) extends outside the boundaries of the patch panel shape. When you try to resize a Microsoft Office Visio 2007 or Microsoft Office Visio 2003 patch panel shape to 1U, you find that you can only resize the shape as small as 2U. You cannot resize a patch panel shape to 1U in Visio 2007 or in Visio 2003 Symptoms

Visio 1u patch panel